Dubai · GCC · Established 1995
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Leadership

The team that stays.

Twelve executives leading seven divisions across four GCC offices. Not a rotating cast of consultants — a team that has built Pinnacle together, year after year, for thirty years.

Executive team

Twelve leaders. One standard.

F

Founder and CEO

CEO
Corporate

Founded Pinnacle in 1995 and has led its evolution from a Dubai office into a seven-division enterprise technology company across the GCC. Owns corporate strategy, client relationships, and the founding principle: outcomes belong to us until they belong to the client.

Corporate StrategyClient RelationshipsFounding Principles
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C

Chief Operating Officer

COO
Corporate

Leads day-to-day operations across all seven divisions and four GCC offices. Responsible for commercial growth, delivery quality, and the continuity of teams that has defined Pinnacle for three decades.

OperationsCommercial GrowthTeam Continuity
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C

Chief Technology Officer

CTO
Corporate

Owns technology strategy across cloud, cybersecurity, data, AI and enterprise applications. Ensures every division builds to production-grade standards and that the technology portfolio evolves with client needs, not market hype.

Technology StrategyArchitecture StandardsAI Adoption
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C

Chief AI Officer & Evangelist

CAIO
Data, AI & Automation

Leads the newest division — AI Advisory, data platforms and automation. Acts as the company’s AI evangelist, shaping thought leadership and adoption strategy across the GCC. Built on the foundation of six prior divisions, this team delivers responsible AI grounded in data, governance and adoption.

AI StrategyAI EvangelismAgentic Systems
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C

VP — Cloud & Enterprise Platforms

Division Head
Cloud & Enterprise Platforms

Leads cloud migration, modernisation, FinOps and managed cloud operations. Has overseen enterprise cloud estates across Dubai, Abu Dhabi and Riyadh for over a decade.

Cloud MigrationFinOpsHybrid Architecture
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C

VP — Cybersecurity & Risk

Division Head
Cybersecurity & Risk

Leads security assessments, SOC operations, VAPT and zero-trust architecture. Responsible for the cyber resilience of enterprise clients across government, financial services and critical infrastructure.

SOC OperationsVAPT & Red TeamZero Trust
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E

VP — Enterprise Applications & ERP

Division Head
Enterprise Applications & ERP

Leads the enterprise ERP practice across the GCC. Two decades of full-lifecycle ERP implementation, migration and managed operations for mid-market and enterprise clients.

Enterprise ERPERP MigrationERP Lifecycle
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I

VP — Infrastructure & Modern Workplace

Division Head
Infrastructure & Modern Workplace

Leads networking, end-user computing, Microsoft 365 and multi-site infrastructure delivery. Owns the foundation layer that every other division builds on.

NetworkingModern WorkplaceMulti-site Operations
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M

VP — Managed Services

Division Head
Managed Services

Leads the 24/7 NOC, service desk, SLA management and continuous improvement across the managed estate. Ensures the systems Pinnacle built are operated by the team that understands them.

24/7 NOCITIL Service ManagementSLA Governance
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A

VP — Advisory & Transformation

Division Head
Advisory & Transformation

Leads the strategy and transformation office — technology advisory, operating model design, digital roadmaps and AI strategy consulting for C-suite clients across the GCC.

Technology StrategyOperating ModelsDigital Roadmaps
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C

VP — Corporate & Enterprise Sales

Division Head
Corporate

Leads enterprise account management and pre-sales across all divisions. Owns the client relationships that have sustained Pinnacle for thirty years — retention, expansion and new engagement scoping.

Enterprise AccountsPre-SalesClient Expansion
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P

VP — People & Culture

Corporate
Corporate

Leads talent, learning and certification programmes and the cultural continuity that sets Pinnacle apart. Responsible for the team that stays together year after year — not the hire-and-fire model.

Talent & RetentionLearning & CertificationCulture
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For privacy and security, leadership names are listed by title. Full profiles are available on request to verified partners and clients.

Organisational structure

Seven divisions. One team.

Corporate Office

Chairman, CEO, CTO and corporate functions — strategy, technology standards, people & culture, and enterprise sales. The office that holds the standard across all divisions.

Division Heads

Seven VPs, each owning a specialised division — from Infrastructure to AI Advisory. Each division operates autonomously but to the same engineering and commercial standards.

Regional Operations

Dubai HQ, Abu Dhabi, Riyadh and Kuwait City — each with local delivery teams, client relationships and cultural continuity. Cross-border project resource is a feature, not a side effect.

Want to work with this team?

Whether you are a client, a partner, or a technologist looking for your next role — the conversation starts the same way.